The better product discovery platform for the age of GenAI
Explore an in-depth comparison of Experro and Klevu in powering intelligent and
seamless shopping experiences for modern eCommerce.
KEY ADVANTAGES
Value Proposition Comparison
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Basic automation, manual effort requiredKlevu lacks AI-driven optimizations, requiring teams to manually monitor and update product discovery settings. |
AI-powered automationExperro’s intelligent AI agents continuously optimize experiences, reducing manual effort and improving sales effortlessly. |
Limited insights and reportingKlevu provides minimal analytics, making it difficult to track trends and optimize search performance. |
Granular analytics & insightsExperro delivers deep, actionable insights with advanced tracking, ensuring businesses can optimize every search and category. |
Standard NLP with limited contextKlevu's basic NLP often results in zero or irrelevant search results when users phrase queries differently. |
Gen AI-powered contextual searchExperro leverages LLMs for real-time context and intent understanding, significantly reducing zero-result searches. |
Third-party tracking gapsKlevu relies on third-party tracking, leading to incomplete performance data due to browser and ad-blocker restrictions. |
Accurate first-party trackingExperro ensures complete and reliable data with first-party tracking that is unaffected by browser limitations. |
Limited recommendation strategiesKlevu offers a narrow range of recommendation strategies, struggling with cold-start problems. |
Multi-model AI-powered recommendationsExperro’s advanced algorithms provide hyper-personalized recommendations powered by collaborative, content, and personalized preferences. |
Clunky dashboard with fewer capabilitiesKlevu’s dashboard lacks advanced analytics and customizations, making it harder to manage. |
Intuitive & feature-rich dashboardExperro offers a modern, easy-to-use dashboard with deep insights, customization, and automation features. |
Software-only approachKlevu provides the tools but leaves performance monitoring and ROI maximization up to your team. |
Proactive monitoring & expert guidanceExperro’s team ensures continuous optimization and success with hands-on support and strategic insights. |
CAPABILITIES THAT DRIVE GROWTH
Feature Comparison
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ScoreCard | |
|---|---|---|---|
| Multiple Languages |  |
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Experro
 Klevu
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| Multiple Stores | |
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Experro
Klevu
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| NLP Query Processing | |
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Experro
Klevu
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| LLM Context and Intent Detection | |
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Experro
 Klevu
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| Contextual Relevancy & Accuracy | High | Medium |
Experro
Klevu
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| Automatic Zero & Low Result Optimization |
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Experro
Klevu
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| Standard Catalog Enrichments | |
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Experro
Klevu
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| GenAl Catalog Enrichments | |
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Experro
Klevu
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| Voice Search | Advanced | Basic |
Experro
Klevu
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| Image Search | Advanced | Basic |
Experro
Klevu
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| Visual Merchandising | |
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Experro
Klevu
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| Geolocation-based Search | |
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Experro
Klevu
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| Product Recommendations | Advanced | Standard |
Experro
Klevu
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| 1-on-1 Personalization | |
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Experro
Klevu
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| Al Opportunities | |
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Experro
Klevu
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| Automated Optimizations | |
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Experro
Klevu
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| B2B Search Features (SKU, Dimension Normalization, Customer Groups) |
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Experro
Klevu
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| Success-as-a-Service | |
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Experro
Klevu
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| Customer Support | |
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Experro
Klevu
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| First-party Tracking | |
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Experro
Klevu
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| In-depth Analytics | |
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Experro
Klevu
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| Conversational Assistant | |
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Experro
Klevu
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| Enterprise Suitability | High | Limited |
Experro
Klevu
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| SOC2 Type 2 and HIPPA Compliance | |
Not sure |
Experro
Klevu
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Experro beats Klevu, hands down!
EXPERRO PROMISE
More than just a platform—A partnership
committed to your success.
