Conversational AI Agent

Drive sales with real-time,
human-like shopping support

Experro’s conversational AI agent accelerates sales by guiding shoppers to the right products, resolving doubts instantly,
and nudging them toward confident purchases — across every digital touchpoint.

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Conversational AI Agent - banner image

WHAT WE DO

Most products in your catalog are never even discovered — and that’s lost revenue

Most shoppers engage with only a fraction of available products. Without intelligent discovery, high-intent buyers miss relevant items, leading to lower conversions, reduced order values, and missed growth opportunities.

Conversational AI Agent

When buyers can't find what they need, they abandon the journey — and your catalog goes unseen. That’s where Experro’s conversational AI agent makes all the difference.

  • It turns vague intent into confident purchases through intelligent, human-like conversations. Like your best sales associate, it asks the right questions, recommends products, and drives conversions.
  • Beyond sales, it also handles support — from pre-purchase queries to returns, offering accurate, 24/7 answers that reduce ticket volume and improve satisfaction.
  • It delivers consistent, personalized support across web, mobile, and messaging channels, while strategically guiding purchase decisions through intelligent nudges.

The result? A smoother shopping experience that drives higher conversions, boosts AOV, increases LTV, and builds long-term loyalty.

WHAT WE DO

Turn conversations into sales, support, and long-term value across every channel

Experro’s Gen AI-powered conversational AI agent transforms passive browsing into guided discovery — helping shoppers find what they need, when they need it, across every channel.

Sales Acceleration

Boost sales with conversations that guide and convert

Detect Intent with Guided Discovery
Nudge Shoppers Toward Conversion
Resolve Doubts with Built-In FAQs
All-in-one Support

Delight customers with 24/7 AI-driven assistance

Instant & Accurate Answers
Order & Returns Handling
Smart Escalation When Needed
Omnichannel Coverage

Ensure personalized experiences across every touchpoint

Works Everywhere Your Shoppers Are
Consistent Brand Voice Across Channels
Engagement Without Friction
key capabilities

Reimagine shopping with conversational AI for eCommerce — built for competitive edge

Your shoppers shouldn’t struggle to find what they need. Experro’s AI-powered conversational agent makes product discovery effortless — delivering instant answers, personalized recommendations, and the competitive edge that drives sales.

Ensure Factual Accuracy, Not AI Guesswork

Guide Shoppers at Every Step

Optimize Performance with Built-In Intelligence

Shorten the Path to Purchase

Forget scripted bots — real conversations drive real conversions. Want to see it in action?

See how Experro’s conversational AI agent guides, recommends, and converts — all in real time, with a human-like touch.

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proven impact

Customers don’t just want answers — they
want to feel understood. That’s when
conversations start driving sales.

25%

reduction in product returns due to improved product fit

40%

faster support response time

2x

higher engagement across multiple channels

35%+

boost in conversions from first-time visitors

*Benchmarked from measurable gains across multiple Experro deployments.

OUR Customers

What customers are achieving with Experro

Beauty brand SleekShop succeeds with Experro DiscoveryBeauty
Recommendations sleekshop logo
68%

higher
conversions

Experro powers our AI-powered shopping experience

“Despite having a vast catalog of 80K+ SKUs and the complexity of managing 70+ variants, Experro’s Gen AI-powered search and recommendations ensure our customers always find the most relevant products — quickly and effortlessly — driving higher revenue and long-term loyalty.”

Khanh Nguyen

eCommerce Operations Manager, Sleekshop

Explore Case Study

FAQs

What makes Experro’s conversational AI agent different?

Unlike generic chatbots, Experro offers a conversational AI chatbot solution for eCommerce that understands intent, guides product discovery in real time, and personalizes every interaction — driving sales, engagement, and shopper satisfaction.

How is a conversational AI agent different from a regular chatbot on an eCommerce site?

Can Experro's AI agent help shoppers find products faster, even if they don’t know the exact name?

How long does it take to integrate this AI agent into my existing eCommerce website?

Can your AI agent handle complex product filters or questions like 'vegan skincare under $30'?

Can I use this agent for post-purchase support like tracking orders or returns?

Capture missed revenue. Request your free search & discovery audit.

Most eCommerce teams don’t realize how much revenue they’re leaving behind. Experro’s Search & Discovery Audit helps you uncover high-impact opportunities across search, merchandising, and personalization — completely free of cost.

Here’s what you can expect:
  • Audit your search and discovery experience quality.
  • Identify zero-result queries, irrelevant results, long-tail issues, and search/PLP experience gaps.
  • Explore potential optimization opportunities and insights.
Request a Free Experience Audit